Booking method:
- This villa uses an online booking system. The booking staff will send an email to confirm the booking status and notify you of payment. Please make a remittance or transfer within three days after successful booking to reserve the bed.
- After completing the payment, please fill in the remitter's name or the last five digits of the bank account number online or reply to the booking confirmation email to facilitate the account verification process.
- When tourists arrive at Shanzhuang for accommodation, please present your identity certificate to the administrator for accommodation registration.
- Bed allocation will be prioritized for those who have made reservations and paid for their stay in Shanzhuang.
- If you book accommodation at the last minute, you will be assigned accommodation based on the order of your arrival and registration at Shanzhuang.
- To avoid a shortage of beds, tourists are advised to book their accommodations in advance and not to go to the hotel without prior notice.
- This booking policy only accepts reservations made within 30 days.
Note: No meals are provided at this resort.
Fee schedule:
Dongpu Villa Cleaning Fee Standard:
- A cleaning and service fee of NT$400 per person per day will be charged for the bed.
- The following individuals are eligible for accommodation discounts:
- Faculty, staff, students and volunteers from National Taiwan University
- Yushan National Park Management Office staff
- Employees of the Sixth Battalion, Seventh Special Police Corps, National Police Agency, Ministry of the Interior
- Staff and volunteers of the Chiayi Forest District Office, Forestry Bureau
A discount of NT$200 per person per night is available for those who book accommodation with valid ID.
Regulations regarding cancellations and refunds for accommodations with fewer than 19 people:
A. Voluntary factors:
- Cancellation made more than seven days before check-in date: Full refund for each cancellation, but a processing fee of 50 yuan will apply.
- If cancelled between the fourth and sixth day: a 30% operation fee will be deducted from each transaction (included in the handling fee).
- Cancellation from the first to the third day: A processing fee of 50% will be deducted from each transaction (included in the handling fee).
- Cancellation on the day of check-in: No refund will be given.
B. Cancellation and Refund Due to Involuntary Reasons (Both Provincial Highways 18 and 21 are closed, and Yushan National Park is closed): Full refund.
C. Refund Application: Please fill out the cancellation and refund application online.
D. Refund Time: 10 days after application.
◎If there is any inadequacy in our service, please let us know so we can improve it.
Thank you for your understanding and cooperation, and I wish you peace and happiness!